Working at Nice2stay

 

Nice2stay is a rental agency, specialised in unique & tasteful holiday homes, apartments and boutique hotels in Europe. We combine an attractive website with very personal and excellent service. All accommodations have been visited by our team, so clients can really trust us and are gladly advised by our team. Since the founding of Nice2stay in 2012, we have grown strongly and it is our ambition to further expand our position internationally. Besides our distinctive collection of accommodations, our strength lies in building long-term relationships with both our partners and our clients.

Our driven and multidisciplinary team consists of the founders/owners, three product managers, new business, two content writers, two booking consultants, operations, tech support, a finance administrator and six programmers/developers who help build our website and CRM tool from Pakistan.

Our beautiful office is located in the city centre of Haarlem.

 

Business development (32 - 40 hours)

 

Is looking for new opportunities in the market your second nature? Are you that driven sales professional with experience and who helps our organisation grow our collection? We are looking for a team player who loves the sales game and gets energy from closing a deal with a great prospect. With the world at your feet you will make the Nice2stay collection grow with the finest, most unique boutique hotels and resorts. By connecting online and by phone, monitoring social media and doing continuous research. You will introduce the Nice2stay concept to the boutique hotels and resorts. Because of our good reputation in the market and our critical selection criteria you will work in a consultative way. You lay the foundation for a long-term cooperation. You are commercially astute, good in spotting opportunities by having a good eye for "design and hospitality" and select only those places that will add value to our company.

You are a real communicator, a go-getter who can work independently and able to secure an important place within our team. 

You will work closely with our three product managers (each responsible for their own country collections) and our junior new business.

 

What will you be doing?

• Drawing up and implementing an annual market development plan based on the strategic business plan
• Realising set goals with regard to new partners
• Initiating and maintaining contacts with prospects 
• You draw up new co-operation contracts and monitor the "onboarding" proces (channelmanagement connection, content, further roll-out in the team)
• Providing input to marketing with relevant content 
• Assigning campaigns to marketing
• You map the potential of destinations/regions and closely monitor new developments in the market.
• Identifying relevant market developments and contributes to translating them into actions
• Meeting partners on location

What do we expect from you?

• You are both strategically and practically strong
• You know how to build a bridge to hotels. You have an open mind on where shared goals and interests can provide connecting points and know how to maintain and engage your network in a targeted way.
• You have an interest in and feel for what is going on in the boutique hospitality market.
• You can engage in conversations with prospective partners, in which you draw on your broad social interest and curiosity in the hospitality business. In doing so, you look ahead to how cooperation can be achieved and guide partners during the onboarding process and the rest of the partner journey.

What do we ask?

• Bachelor+ level
• min. 4 years relevant working experience in a commercial setting
• It's is an advantage if you speak the German, French or Spanish language (Dutch and English is essential)
• That you live in the vicinity of Haarlem

What do we offer you?

• An entrepreneurial and responsible role in an international environment, where you can develop yourself quickly;
• Being part of a close-knit, professional and personal team that likes to celebrate successes, motivate and support each other.
• The possibility to travel abroad
• Market-based terms of employment, 25 holiday days (based on full-time), employee discount, team lunch on Mondays and a bonus scheme.

Are you interested?

Please send your detailed motivation and CV to: femke@nice2stay.com, for the attention of Femke Rozendaal.

 

Product Manager (32-40 uur per week)

Als Product Manager kom je te werken in het productteam en zul je verantwoordelijk worden voor het uitbouwen, kwalitatief managen en optimaliseren van onze collectie handpicked accommodaties.

Met jouw markt- en productkennis zorg jij, samen met het team voor de perfecte presentatie en optimale capaciteit van het aanbod binnen onze collectie. 

Je vervult een spin in het web functie tijdens alle fasen van de journey van onze partners (de eigenaren van de accommodaties).  

 

Je zult op een projectmatige manier samenwerken met onze marketeer, new business,  pricing specialisten en onze content writers. Daarnaast communiceer je veel met ons support team.

Nieuwe partners benader je door jouw netwerk te gebruiken en nauw samen te werken met onze new business medewerker.

Je selecteert potentiële partners door een goed gevoel te hebben welke accommodaties bij Nice2stay passen en waarde zullen toevoegen aan onze collectie.

Van invloed hierbij is de interieurstijl, setting/ ligging, locatie, beschikbaarheid, hospitality- en het prijsniveau. 

 

Na een consultatieve verkenningsfase maak je de samenwerking rond en coördineer & manage jij het gehele proces:

• Het verzamelen van alle benodigde informatie / content, het aanmaken een partner account en het instrueren van nieuwe partners hoe te werken met ons systeem

• Je bezoekt indien mogelijk de accommodatie en ontmoet de eigenaren persoonlijk

• Je organiseert de content creatie fase en geeft de final go: zodat de accommodatie goed boekbaar is op de Nice2stay website (content, beeld, prijzen, availability) 

• Je bent een belangrijke interne ambassadeur en aanjager van de accommodaties richting zowel ons support team als marketing inspanningen, omdat je gericht bent op omzet maximalisatie

 

Je bent goed in projectmatig werken en hebt een positieve, resultaatgerichte en commerciële werkhouding. 

Je werkt nauwkeurig en weet van aanpakken, bent van nature nieuwsgierig aangelegd en onderneemt actie om alles te weten te komen. 

Het is voor jou vanzelfsprekend om in oplossingen te denken.

Je bent sterk in het maken van goede analyses en in staat om op basis hiervan zowel groei te realiseren binnen de bestaande collectie als nieuwe aanwinsten succesvol in de markt te zetten.

 

Wat vragen wij?

• HBO + opleiding 

• Min 4 jaar relevante werkervaring, het liefste al in de travelbranche

• Analytisch sterk

• Je communiceert zeer gemakkelijk, zowel mondeling als schriftelijk in het Nederlands en Engels in verband met onze partners is beheersing van de Franse of Duitse taal een duidelijke pré

• Je hebt een sprankelende manier van communiceren

• Dat je in de buurt woont van Haarlem e.o.

• Je bent in het bezit van een rijbewijs en voelt je comfortabel in het alleen op reis gaan

 

We bieden jou een afwisselende fulltime functie binnen een ondernemend, internationaal team in een innovatieve omgeving. Naast een marktconforme beloning, 25 vakantiedagen, wekelijkse teamlunch, leuke uitjes en een bonusregeling bieden wij een boeiende en leuke werkomgeving.

 

Heb jij interesse?

Stuur dan, nadat je onze website en Instagram pagina hebt bekeken, jouw uitgebreide motivatie en CV naar Femke Rozendaal: femke@nice2stay.com

 

 

Booking consultant (ft)

 

We are currently actively looking for a bubbly person to join our team in the position of Booking consultant. 
In the role of Booking consultant at Nice2stay, together with two direct colleagues, you will be responsible for communication with our international customers and partners through the entire journey.

You are a confident and articulate communicator with fantastic listening skills. You have good written skills and can give clear, concise answers.
With your inquisitive attitude, you are always up to date with Nice2stay's collection and can apply this knowledge immediately by listening carefully to customers.
Your success manifests itself in the team's productivity and you have an important contribution in the results of our company as a whole.
It gives you great satisfaction to help customers and partners establish a long-term relationship with Nice2stay.
You have a clear commercial drive and know how important personal service is in a customer journey. 
You will work in an international and multidisciplinary team, where we all support colleagues where necessary.

We are therefore looking for a strong team player.

Tasks:

• Provide service and support towards our international customers and partners throughout the customer journey
• Handling requests via our website, whatsapp, phone, social and email. 
• Matching the right accommodation to the customer, advising and helping them to book
• Liaise with our international partners
• Assist with special projects when needed (e.g. content, price updates, process arrival information)

What do we ask?

• A positive, let's do this mentality
• You are naturally organised, have an eye for detail and a talent for remembering information.
• You enjoy working efficiently and you are good at keeping an overview and setting priorities.
• Knowledge of our destinations in Europe and a passion for beautiful accommodations
• You have good oral and written communication skills in Dutch and English
• Minimum bachelor working and thinking level and several years of relevant work experience in a commercial setting, it is an advantage if you have worked in an e commerce environment.
• In connection with our international customers & partners, it is also an advantage if you speak French, Italian or German
• That you live near Haarlem 

We offer you a responsible position within an enterprising, international team in an innovative environment.

Besides a market-based salary, 25 holidays, employee discount and a 13th month if we reach our company target, we offer a fun working environment.

For example, a trip abroad to visit new accommodations is definitely one of the possibilities. 
You will be working for a strong international brand in the travel industry!

Are you interested?
Then, after checking out our website and Instagram page, send your motivation and CV to: femke@nice2stay.com, for the attention of Femke Rozendaal

Tourism Management Stage

We are looking for enthusiastic interns to support our team. You will work at Nice2stay, where driven colleagues focus on growing the Nice2stay brand internationally. We do this by creating a good, professional website with a unique collection of vacation homes / apartments and B&Bs, and the personal service towards our international customers and partners (owners of the accommodations). 
This is a full-time internship. This means that 8 hours per week (if necessary) can be spent on research/assignments and 32 hours per week will be spent working in the office.

Examples of tasks during your internship at Nice2stay are:

• Support the booking consultants in answering questions via e-mail/chat/phone.
• Having contact with partners (owners of the accommodations) 
• Helping to optimize the presentations on our website
• Administrative work
• Support throughout the customer journey, e.g. optimizing itinerary information, processing feedback etc.
• You will work directly with our 3 booking consultants, but also have a lot of contact with the product managers and finance administrator within the company.
   

Who are we looking for?

• HBO Education Tourism Management or other relevant study
• You have a very good command of the Dutch and English language
• You are social and customer oriented
• Accurate and precise 
• You can concentrate well
• You are enthusiastic, have a proactive way of working and are a real go-getter
• You have affinity with our range of luxury and authentic accommodations in Europe

 
What do we offer?

• An internship in a successful, fast growing and international organization;
• A professional working environment and the opportunity to develop yourself;
• Responsibility, independence and the opportunity to show a lot of initiative;
• An appropriate compensation based on your educational level.

 

Are you interested? 
Then, after checking out our website and Instagram page, send a short motivation and your CV to Karlijn Vermeulen: karlijn@nice2stay.com 

 

Product Content Creator Stage

 

Wij zijn op zoek naar een goede stagiair om ons team te ondersteunen. Het betreft een fulltime stage.

Dit betekent dat er (indien nodig) 8 uur per week aan een onderzoek / opdracht besteed kan worden en er 32 uur per week meegewerkt wordt op kantoor.

Als stagiair(e) zul je een bijdrage leveren aan het optimaliseren van de online klantbeleving t.a.v. de accommodaties die wij presenteren in onze collectie.

Je werkt op het snijvlak van communicatie, content en product.

Voorbeelden van werkzaamheden tijdens jouw stage bij Nice2stay

• Content update werkzaamheden: aanpassen informatie over de accommodaties (tekst + beeld) op onze website
• Meehelpen met het creëren van de content voor nieuwe aanwinsten voor onze collectie
• Lezen, beoordelen en verwerken van de feedback van onze klanten voor op de website en voor de evaluatie met onze partners
• Social media: Instagram en Pinterest
• Ondersteuning bij het samenstellen van nieuwsbrieven

Je werkt direct samen met onze vier product managers, content writers en onze product & marketing specialist.

 

Naar wie zijn wij op zoek?

• HBO Opleiding Nieuwe Media, Marketing, Communicatie of andere relevante studie
• Je hebt een zeer goede beheersing van de Nederlandse en Engelse taal
• Accuraat, precies/nauwkeurig 
• Je kunt je goed concentreren
• Je bent enthousiast en hebt een proactieve manier van werken
• Je bent sociaal en klantgericht

Wat krijgt je van ons?

• Een stageplaats in een succesvolle, snelgroeiende en internationale organisatie;
• Een professionele werkomgeving en de kans om jezelf te ontwikkelen;
• Verantwoordelijkheid en zelfstandigheid;
• Een stagevergoeding;
• Teamlunch op vrijdag.

Heb je interesse? 

Stuur dan, nadat je onze website en Instagram pagina hebt bekeken, een korte motivatie en jouw CV naar Femke Rozendaal: femke@nice2stay.com

 

Finance stage

 

Voor onze finance afdeling zoeken wij per september een stagiair. Je zorgt er samen met onze Finance Administrator voor dat onze boekhouding tip top in orde is en dat het gehele betalingsproces voor onze klanten en partners vlekkeloos verloopt.

 

Wat ga je doen?

• Debiteuren- en crediteurenbeheer
• Boeken van inkoopfacturen
• Ondersteuning bij de BTW aangifte
• Afhandelen van inkomende- en uitgaande communicatie (per telefoon, mail, whatsapp)
• Overige administratieve werkzaamheden

Wie ben jij?

• Je werkt zeer secuur en nauwkeurig
• Je bent proactief en kunt goed zelfstandig werken
• Woonachtig in de omgeving van Haarlem/Amsterdam
• Je volgt een MBO opleiding in de richting van Bedrijfs/Financiële administratie
• Uitstekende beheersing van de Nederlandse en goede beheersing van de Engelse taal

Wat bieden wij?

We bieden een leerzame en dynamische stageperiode aan waarbij je aan de slag gaat bij een internationale en snelgroeiende organisatie. Doordat we met een klein en hecht team werken zul je met veel verschillende facetten van de administratie in aanraking komen.

Uiteraard bieden we je ook een passende stagevergoeding.

Wij zijn bij stagemarkt.nl erkend als leerbedrijf onder ID 100485591.

 

Heb je interesse?

Stuur dan, nadat je onze website en Instagram pagina hebt bekeken, een korte motivatie en jouw CV naar Geralda Visscher: geralda@nice2stay.com

 

Creative content marketeer (32 h)

 

Create brand love and awareness for Nice2stay by leveraging our collection of 600+ unique accommodations in Europe and our personal relationship with our international clients and partners.

In the role of digital content marketer you are responsible for the development of the content strategy, planning & execution of our campaigns and reaching new target groups (both btoc and btob).

You are responsible for our content strategy, after which you take control of the execution and keep an overview of the content calendar. You coordinate the content and strategies of the campaigns with your colleagues within our product team and other internal stakeholders. 

 

Tasks

• You set up campaigns, monitor the results of the campaigns and adjust them when necessary to increase the return and guarantee success. 
• Launching new villas / accommodations with relevant "stories" and PR-material 
• Storytelling communications around our trips to the locations to meet the owners and see the places
• You will be responsible for the weekly mailings to our clients and monthly mailings to our partners.
• You set up campaigns, monitor the results of the campaigns and adjust them if necessary to increase the return and guarantee success 
• You make periodic reports and analyses and discuss your findings with your colleagues.

We are looking for someone who can translate our concept into campaigns and content for the right target group. You have creative ideas for loading our brand, making content and deploying it on various online channels, our own website, our new app, as well as for PR. From generating awareness to retention (these terms are not new to you), you know how to get the most out of your content.

Because of the set-up of our company, the design and visual aspect is important, as well as knowledge and / or  interest in digital technology, as we have all development in-house.

We are looking for a commercial, goal-oriented and ambitious professional who can work in the team both hands-on and strategically. Experience with branding is a plus.

 

What do we ask from you?

• You have a completed HBO education and at least 3 years of work experience
• You are very visually oriented 
• Strong written communication skills in Dutch and English
• You work in a very organized way
• Experience with planning and creating campaigns
• Experience with Google Analytics, SEO, email marketing, social media and conversion optimisation
• Knowledge of/interest in social media platforms
• Design skills, preferably you also have experience with Photoshop / InDesign

What do you get in return?

• An informal and pleasant working atmosphere in an international setting
• A one-year contract for 32 hours per week with the prospect of a permanent contract
• A market-conforming salary;
• 25 holiday days on the basis of a 40-hour work week;
• Travel allowance 
• Employee discount
• Team lunch on Friday and fun team outings
• You have opportunities to develop yourself through courses and workshops.

Are you interested?

After having viewed our website and Instagram page, please send your detailed motivation and CV to: femke@nice2stay.com, for the attention of Femke Rozendaal, founder of Nice2stay